Frequently Asked Questions

Whilst our therapists are trained to see characteristics of conditions, a formal diagnosis is made by a paediatrician.

A GP referral is not necessary to book an initial appointment, however there are specific GP referrals which allow a medicare rebate for some conditions.

Your therapist will gather information on your child’s history and make a recommended therapy plan based on their individual needs. Some standardised tests may be used.

No, if your child has had an assessment within the last 12 months a further initial assessment is not required. You will be asked to provide a copy of the previous assessment.

Yes, client services can process your private health insurance in the clinic.

You can use the NDIS eligibility checklist to check your child’s eligibility: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

Yes. More information on ECEI here
https://www.ndis.gov.au/understanding/families-and-carers/early-childhood-approach/gettin g-help-through-early-childhood-approach


We require 48 hours notice to cancel an appointment for any reason including illness.

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