Accessing our services using Telehealth

At Therapies for Kids we believe therapy should be easy and accessible to all children and their families.

In 2020, COVID-19 brought significant disruption to the way NDIS and many allied health therapy services were offered.

The NDIS made a number of changes to assist participants to stay safe and ensure they were able to continue to access their essential services and supports, including all NDIS funded therapy sessions with our clinics transitioning to offer Telehealth services via the internet.

How telehealth services can support you to reach your NDIS goals

It’s more important than ever to offer flexibility in how you access support under the NDIS. Telehealth is a vital component of our modern mix of services, giving greater healthcare choice to those unable to visit our clinic, and keeping you safe.

What is telehealth?

Telehealth is an alternative way of delivering evidence-based therapy via digital technology. Telehealth allows you to access essential NDIS funded therapy from the convenience of your home by using a smartphone, tablet, laptop or a computer.

It is just like a normal appointment, except you will be hearing and seeing your therapist via video link. This delivery method is particularly beneficial when you are unable to attend an appointment in person due to health, safety, distance or travel reasons. Essentially, it’s the same appointment, just in a different setting.

There is strong evidence to show that telehealth can be as effective as face-to-face appointments in achieving your child’s goals. While it may not be appropriate in every circumstance, our team delivers the same level of clinical care and safe quality supports during telehealth appointments.

How can I access telehealth?

Your appointment can be carried out at any location where you have access to:

  • The internet (with reliable connectivity)
  • A webcam and microphone on a computer, laptop/tablet or mobile phone

We perform our telehealth consultations through Microsoft Teams online software.
You will be emailed an invitation link before your appointment which you simply need to click. This will take you through to a virtual room where we can directly interact with you and provide consultations and therapy.

Who can access telehealth?

All Therapies For Kids clients are eligible for our telehealth service.

If you are an existing client who is interested in accessing telehealth, simply let your therapist or our admin team know you would like your next appointment to be via telehealth.

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