FAQs
Can you diagnose conditions such as Autism Spectrum Disorder and Attention Deficit Hyperactivity Disorder?
Whilst our therapists are trained to see characteristics of conditions, a formal diagnosis is made by a paediatrician.
Do I need a GP referral?
A GP referral is not necessary to book an initial appointment, however there are specific GP referrals which allow a medicare rebate for some conditions.
What happens during an initial assessment?
Your therapist will gather information on your child’s history and make a recommended therapy plan based on their individual needs. Some standardised tests may be used.
My child had an initial assessment with another service, do I need another one?
No, if your child has had an assessment within the last 12 months a further initial assessment is not required. You will be asked to provide a copy of the previous assessment.
Do you accept private health?
Yes, client services can process your private health insurance in the clinic.
Is my child eligible for the National Disability Insurance Scheme?
You can use the NDIS eligibility checklist to check your child’s eligibility: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible
Are you a registered NDIS Early Childhood Early Intervention Provider?
Yes. More information on ECEI here: https://www.ndis.gov.au/understanding/families-and-carers/early-childhood-approach/gettin g-help-through-early-childhood-approach
Do you provide Telehealth?
Yes
What is your cancellation policy?
We require 48 hours notice to cancel an appointment for any reason including illness.
